Shipping

LOCAL DELIVERIES

We are pleased to announce that for the Greater Toronto Area we offer FREE hand delivery on all order above $90. During checkout process delivery option may show depending and based on your postal code. If the local delivery shipping option does not show on the checkout page, it means it is not offered for the address entered.

FOR DELIVERIES ACROSS CANADA

We currently offer Fedex Ground and Fedex Overnight shipping options for orders within Canada. Transit times for ground shipping varies from 1 to 7 business days depending on your address. Fedex Overnight transit time is 1-2 business days depending on delivery location. Please keep in mind we cannot guarantee that you will receive your shipment on a specific day/time because simply we have no control over the courier. For any other questions regarding specific transit times please contact us, we will be more than happy to assist you!.

FOR DELIVERIES ACROSS UNITED STATES

We currently offer Fedex Ground International and Fedex International Priority shipping options for orders to United States. Transit times for ground shipping varies from 2 to 7 business days depending on your address. Fedex International Priority transit time is 10:30 am next business day.Please keep in mind we cannot guarantee that you will receive your shipment on a specific day/time because simply we have no control over the courier. For any other questions regarding specific transit times please contact us, we will be more than happy to assist you!.

CANCELLATION POLICY

You may cancel your order 24 hours after placing an order, or before it has been shipped, whichever is first. Please give us a call or simply email us to cancel your order.

RETURNS

Unfortunately due to the delicate nature of the arrangement we do not accept returns.

Satisfaction Guarantee

We guarantee that you will get your arrangement exactly the way you design it on your website! If, for any reason, you are unhappy with your arrangement simply contact us within 24 hours of receiving your package.

We value your comments, opinions and concerns. Please contact us and our team will be happy to assist you.

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CONTACT

We love to hear from you!

Best way to contact us is through email;

contact@amoureternel.ca

You can also call us at:

+1 888 840 0708

Live Chat

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